How to restore your RedEyeX subscription

Your RedEyeX Premium subscription is tied to your Apple ID. If you changed phones or reinstalled the app, restore your purchase like this:

1. Open RedEyeX.
2. On the Premium / paywall screen, tap Restore purchases.
3. If prompted, sign in with the same Apple ID you used to subscribe and confirm.

If Premium still doesn’t unlock:

• On iPhone: Settings → [Your name] → Subscriptions — confirm RedEyeX is active.
• Make sure you’re signed into the App Store with the Apple ID that paid for the subscription (Family Sharing rules may apply).
• Check your internet connection, then force-quit RedEyeX and open it again.
• Wait a minute and tap Restore purchases once more (sandbox or App Store sync can take a moment).

You can also review Apple’s steps under Settings → App Store for restoring purchases on your account.

Still stuck? Email okul1204c@gmail.com with your device model and iOS version.

Support · Terms · Last updated 20 May 2026